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Order Editing

Built for $2.5M+ Shopify Brands

Order Editing lets Shopify customers fix their own orders, with upsells built into every edit.

HexClad saved $50,000 in support costs and made $225,000 in upsell revenue in 90 days.

331+ 5 Star Reviews onShopify
GymsharkGrünsRidgeCOMFRTSummer FridaysMejuriKitschKosasJones Road BeautyDavidAviator NationBoll & BranchKeenLiquid IVTOMSCarawayEveryday Dosedbrand
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Book a demo this week and we'll have you live before your next sale.

$1M+upsell revenue a year
“With Order Editing, customers can go in and self-serve. They can edit their address, edit the products or the shades if they change their mind.”
Whitney BlauSenior Director of Growth & Ecommerce, Jones Road Beauty
+$81AOV lift on 12,000 edited orders
“We set that up two days ago, and we're already selling a ton of bundles through that one-click upsell.”
Curtis UlrichDirector of Ecommerce, Aviator Nation
$1M+incremental upsell revenue a year
“This is gonna unlock seven figures of purely incremental revenue for us.”
Will MoranEcommerce, Ridge
Gymshark

Gymshark rung me before Black Friday

Showpo

Zoe Wilson, Head of Ecom at Showpo has had a 10x ROI

Oh Polly

Gemma Mander, CX at Oh Polly eliminated 2,000 monthly support tickets

Represent

Jimmy Charnock, Head of Community at Represent loves Order Editing

Rat & Boa

Alister Hewitt, Director of Tech at Rat & Boa makes $56,000 over BFCM

Aviator Nation

Curtis Ulrich, Director of Ecommerce at Aviator Nation on Order Editing

Ridge

Will Moran, eCom at Ridge, making over $1m a year

Jones Road

Whitney Blau, Growth & Ecommerce at Jones Road upsells 10.7% of orders

Merry People

Morgana Puhl, Head of Customer at Merry People has self-serviced thousands of tickets

Budgy Smuggler

Nathan Linforth, Head of Ecom at Budgy Smuggler makes an extra $7,000 a month

Scandiborn

Laura Davies, CEO of Scandiborn had a 50% support ticket reduction

Koh

Nicole Christopher, Head of Ecommerce at Koh upsold 3% of orders

Trailberg

Robin Taylor, Head of Ecommerce at Trailberg added £1 to AOV

Castore

Andy Richley, Head of Tech at Castore went live in 72 hours

OneSkin

Jessica Rose, Head of CX at OneSkin upsells 9.8% of orders

Damson Madder

Noa Sullivan, eCom at Damson Madder saved 181 days of CX time

Chief Nutrition

Justin Babet, Founder of Chief Nutrition makes an extra $17,000 a month

Beards & Daisies

Joy Young, Ecom Manager at Beards & Daisies increased AOV by 27%

Goose & Gander

Olly White, Founder of Goose & Gander has had a 10X ROI

Nakie

Jaryd Leibbrandt, Founder of Nakie makes an extra $40,000 a month

HexClad

Andrew Jobson, Head of Customer Service at HexClad on Order Editing

Tommy John

Max, Senior Director of Customer Experience at Tommy John on Order Editing

Boll & Branch

Sher, Senior Customer Experience Manager at Boll & Branch on Order Editing

AKT London

Aaron Rahn, Front of House Manager at AKT London on Order Editing

Nakie

$91,000 of upsell revenue in 3 weeks for the Founders of Nakie

Nakie

$91,000 in 3 Weeks for the Founders of Nakie

Sous Chef

Nick, Founder of Sous Chef on Order Editing

Unlock six figures in incremental upsell revenue

Move the sliders. We use an illustrative 3.5% attach rate.

8,000
1,000100,000
$37
$5$150

Estimated extra revenue a year

$124,320
Checkout upsells (3%)$106,560
Post-purchase edits (0.5%)$17,760
Get this modelled on your store

Illustrative estimate in USD. Your result depends on traffic, offer and product mix.

Editing ends. Fulfilment begins.

Order Editing holds the order during the editing window, then passes clean, updated order data to the tools your team already uses.

Order Editing

Holds the order for your 15–60 min window

0 of 4 tools connected — click to explore your stack

Your stack. One updated order.

Select a tool to see how it fits into your editing workflow. You can connect all four in this interactive preview.

Works with ShipBob, ShipHero, Cin7, Recharge and in-house warehouses.

“It was a seamless integration into our tech stack, our 3PL Bleckmann, Signifyd, and High Cohesion.”
Jimmy CharnockHead of Community & CX, Represent

Everything you need before the demo.