https://www.orderediting.com/videos https://embed-ssl.wistia.com/deliveries/363fe61e8c87194361f012cd920c1471.jpg?image_crop_resized=1280x720 Video Testimonials | Order Editing Watch video testimonials from Shopify merchants using Order Editing to reduce support tickets and increase revenue. https://fast.wistia.net/embed/iframe/46movsz8ez 2026-09-11 yes no https://www.orderediting.com/videos/crop-shop-boutique-demo https://embed-ssl.wistia.com/deliveries/363fe61e8c87194361f012cd920c1471.jpg?image_crop_resized=1280x720 Order Editing on Crop Shop Boutique — a full product demo A walkthrough of Order Editing running live on Crop Shop Boutique's Shopify store — self-serve order edits, post-purchase upsells, and checkout flows in a real merchant setup. https://embed-ssl.wistia.com/deliveries/4fa271b71778f072e7614fc817edea9b8dbcc899.bin https://fast.wistia.net/embed/iframe/46movsz8ez 106 2026-01-29 yes no https://www.orderediting.com/videos/oh-polly https://embed-ssl.wistia.com/deliveries/2a17908857d0b70b93e6f8775ce2a1eb.jpg?image_crop_resized=720x1280 Oh Polly How Oh Polly uses OrderEditing to improve their post-purchase experience. https://embed-ssl.wistia.com/deliveries/43d38ee017d37a5f30cd9a34744eaa56157b04ee.bin https://fast.wistia.net/embed/iframe/wyrad85vt4 69 2026-02-02T18:50:49.000Z yes no https://www.orderediting.com/videos/delayed-payment-capture https://embed-ssl.wistia.com/deliveries/9dde1475433e5725bb3cf3b5925f708d.jpg?image_crop_resized=720x1280 Delayed payment capture for Shopify orders, explained How delayed payment capture works in Order Editing — hold the charge until an order moves downstream so customers get an edit window, instant refunds on cancellation, and your fulfillment stack only sees final orders. https://embed-ssl.wistia.com/deliveries/2127c31843c15d664777d0af81b975ef18dfaf3b.bin https://fast.wistia.net/embed/iframe/z4k9m4au06 76 2026-01-29 yes no https://www.orderediting.com/videos/koh-com https://embed-ssl.wistia.com/deliveries/cc759fabdba71df3cc2d4c85cea9097d.jpg?image_crop_resized=720x1280 Nicole Christopher, Head of Ecommerce at Koh upsold 3% of orders Koh.com shares their experience using OrderEditing. https://embed-ssl.wistia.com/deliveries/c84ba1800ce48b1cadf3a98540782473fced4786.bin https://fast.wistia.net/embed/iframe/ia2x7m879r 72 2026-06-02T15:55:27.000Z yes no https://www.orderediting.com/videos/20m-brand-founder https://embed-ssl.wistia.com/deliveries/87307056e8f7f9abfc531b4edbe03166.jpg?image_crop_resized=720x1286 Jaryd Leibbrandt, Founder of Nakie makes an extra $40,000 a month Founder of a $20M brand shares their experience with OrderEditing. https://embed-ssl.wistia.com/deliveries/e16e313b6cce4e3b69904d5890300bfe68eab8e7.bin https://fast.wistia.net/embed/iframe/qz05pn5l0d 35 2026-01-29T18:34:56.000Z yes no https://www.orderediting.com/videos/editing-an-order-after-checkout https://embed-ssl.wistia.com/deliveries/c981fa6e0c6f84858e76a5770a47980d620d9076.jpg?image_crop_resized=720x1280 “I had no idea you could edit an order after you check out” A shopper discovers Order Editing in the wild — a 30-minute self-serve window to fix an order after checkout, change the size, the address, or add an item without messaging support. https://embed-ssl.wistia.com/deliveries/6c1909e1e281dbafab22fe16ae0bedfe31793ab8.bin https://fast.wistia.net/embed/iframe/nvpdhfmvrb 50 2026-01-29 yes no https://www.orderediting.com/videos/chief-nutrition https://embed-ssl.wistia.com/deliveries/2991b48637e529a4804af76b9d7c5683.jpg?image_crop_resized=720x1280 Justin Babet, Founder of Chief Nutrition makes an extra $17,000 a month Chief Nutrition founder shares how OrderEditing drives additional monthly revenue from post-purchase edits. https://embed-ssl.wistia.com/deliveries/fe5ceeedd88c807dce0d754a59840f1928a720ca.bin https://fast.wistia.net/embed/iframe/ucsdixuw61 57 2026-06-02T14:52:13.000Z yes no https://www.orderediting.com/videos/customer-success-story https://embed-ssl.wistia.com/deliveries/f608f8a1f6bf11439871070b98ad5dd5.jpg?image_crop_resized=720x1286 Joy Young, Ecom Manager at Beards & Daiseies increased AOV by 27% A customer shares their success story with OrderEditing. https://embed-ssl.wistia.com/deliveries/4c8d19f9eff28f8a7d85c40d43309a08abfc9aa3.bin https://fast.wistia.net/embed/iframe/23mgp8bx7h 66 2026-01-29T18:33:25.000Z yes no https://www.orderediting.com/videos/represent https://embed-ssl.wistia.com/deliveries/e0996c706108eb8bc1d6ce863eb6062f.jpg?image_crop_resized=720x1280 Jimmy Charnock, Head of Community at Represent loves Order Editing How Represent uses OrderEditing to enhance their customer experience. https://embed-ssl.wistia.com/deliveries/6c47b26bd3c68a8e7ccd29e961aed4c4045b0872.bin https://fast.wistia.net/embed/iframe/9r77widbxj 61 2026-02-02T18:50:20.000Z yes no https://www.orderediting.com/videos/scandiborn https://embed-ssl.wistia.com/deliveries/265312ef24fb4a2194f3cc9805aa4f53.jpg?image_crop_resized=720x1280 Laura Davies, CEO of Scandiborn had a 50% support ticket reduction Scandiborn CEO Laura Davies on cutting support tickets in half with OrderEditing. https://embed-ssl.wistia.com/deliveries/5e04845973c31b5f360eeaa0073a8ac88c505f2b.bin https://fast.wistia.net/embed/iframe/thm3eaznb0 65 2026-06-02T14:57:07.000Z yes no https://www.orderediting.com/videos/budgy-smuggler https://embed-ssl.wistia.com/deliveries/af3123c694a2783239c067e5d86f523e.jpg?image_crop_resized=720x1280 Nathan Linforth, Head of Ecom at Budgy Smuggler makes an extra $7,000 a month Budgy Smuggler Head of Ecom Nathan Linforth on additional monthly revenue from OrderEditing. https://embed-ssl.wistia.com/deliveries/53137a858c432249e3420080c8c5e23b58bda54a.bin https://fast.wistia.net/embed/iframe/v6k9z3y7eg 57 2026-06-02T15:01:16.000Z yes no https://www.orderediting.com/videos/goose-and-gander https://embed-ssl.wistia.com/deliveries/d773d6f0de724e0ed6f0d189863348a0.jpg?image_crop_resized=720x1280 Olly White, Founder of Goose & Gander has had a 10X ROI Goose & Gander founder Olly White on eliminating manual order edits with OrderEditing. https://embed-ssl.wistia.com/deliveries/8d22813579ae361346751420758a64ef42ab3e23.bin https://fast.wistia.net/embed/iframe/oclrxo1v8d 73 2026-06-02T15:02:30.000Z yes no https://www.orderediting.com/videos/welcome-to-orderediting https://embed-ssl.wistia.com/deliveries/ad4ca56c81daa6e37355025e969c105d.jpg?image_crop_resized=720x1282 Robin Taylor, Head of Ecommerce at Trailberg added £1 to AOV An introduction to OrderEditing and how it helps Shopify brands. https://embed-ssl.wistia.com/deliveries/51105a57b1a4794042e7a6bd6a165034720b8db9.bin https://fast.wistia.net/embed/iframe/0qpa7mdxc2 70 2026-01-29T18:33:02.000Z yes no https://www.orderediting.com/videos/showpo https://embed-ssl.wistia.com/deliveries/1d940c562c58ba9668a9e9ba497b64ed.jpg?image_crop_resized=720x1280 Zoe Wilson, Head of Ecom at Showpo has had a 10x ROI Showpo Head of Ecom Zoe Wilson on achieving 10x ROI with OrderEditing. https://embed-ssl.wistia.com/deliveries/3ae0363b48bad9747346becae684c3cddf42bdf0.bin https://fast.wistia.net/embed/iframe/ugyvrlf5vd 58 2026-06-02T15:06:31.000Z yes no https://www.orderediting.com/videos/merry-people https://embed-ssl.wistia.com/deliveries/1a9b9c1abfb9cd4b243b504137806e71.jpg?image_crop_resized=720x1280 Morgana Puhl, Head of Customer at Merry People has self-serviced thousands of tickets Merry People Head of Customer Morgana Puhl on deflecting thousands of support tickets with OrderEditing self-service. https://embed-ssl.wistia.com/deliveries/5c83fa3f6bfeb6dd3c9cf1111a70d2d590a9b949.bin https://fast.wistia.net/embed/iframe/utnp04vbqy 62 2026-06-02T15:10:33.000Z yes no https://www.orderediting.com/videos/aviator-nation https://embed-ssl.wistia.com/deliveries/255ce4e1e174540b878be3fa4fd6ac3e.jpg?image_crop_resized=720x1280 Curtis Ulrich, Director of Ecommerce at Aviator Nation on Order Editing Aviator Nation's Director of Ecommerce on consolidating checkout tooling and letting customers self-correct order mistakes. https://embed-ssl.wistia.com/deliveries/1fe0314cfb1d770ee2e3a49fecd6314cb02469ce.bin https://fast.wistia.net/embed/iframe/3i0r1sy5pl 60 2026-07-25T09:50:41.000Z yes no https://www.orderediting.com/videos/castore https://embed-ssl.wistia.com/deliveries/159c7011a238a1b160e68b045b272278.jpg?image_crop_resized=720x1280 Andy Richley, Head of Tech at Castore went live in 72 hours Castore's Head of Technology on going live with Order Editing in 72 hours across a multi-storefront sportswear portfolio. https://embed-ssl.wistia.com/deliveries/ac897274230d13c9625e84522f143bd4b26dfae2.bin https://fast.wistia.net/embed/iframe/0cb4zseqkp 57 2026-07-22T03:43:55.000Z yes no https://www.orderediting.com/videos/damson-madder https://embed-ssl.wistia.com/deliveries/9a7f42c080c440d9b80313f91e5bbbc6.jpg?image_crop_resized=720x1280 Noa Sullivan, eCom at Damson Madder saved 181 days of CX time Damson Madder's Sr Ecommerce Coordinator on saving 181 days of customer service time with Order Editing. https://embed-ssl.wistia.com/deliveries/b4144e087c5033a727dda634ccb8e8feae6f3954.bin https://fast.wistia.net/embed/iframe/zwujyv77uo 55 2026-07-22T03:48:13.000Z yes no https://www.orderediting.com/videos/rat-and-boa https://embed-ssl.wistia.com/deliveries/ca60e96513aa44ceab5371cef77183752c0d8188.jpg?image_crop_resized=720x1280 Alister Hewitt, Director of Tech at Rat & Boa makes $56,000 over BFCM Alister Hewitt, Director of Tech at Rat & Boa, on making $56,000 over BFCM with Order Editing. https://embed-ssl.wistia.com/deliveries/a10ab656f1d9e0b6d9212c9c9417e4fc15020f19.bin https://fast.wistia.net/embed/iframe/wqxshpg8qn 51 2026-07-25T10:13:33.000Z yes no https://www.orderediting.com/videos/akt https://embed-ssl.wistia.com/deliveries/2b092e61026ad56e08180242c4a282f3.jpg?image_crop_resized=720x1280 Aaron Rahn, Front of House Manager at AKT London on Order Editing AKT London's Front of House Manager on a 28% drop in support tickets, 9.6x financial ROI, and self-serve edits across four Shopify Plus storefronts. https://embed-ssl.wistia.com/deliveries/b22fe87be5482be27cf478e4775c46e228ed4b95.bin https://fast.wistia.net/embed/iframe/24zooeg6xa 51 2026-08-24T05:23:41.000Z yes no https://www.orderediting.com/videos/hexclad https://embed-ssl.wistia.com/deliveries/b475647e271640a592d4c7e6e057533f.jpg?image_crop_resized=720x1280 Andrew Jobson, Head of Customer Service at HexClad on Order Editing HexClad's Head of Customer Service on a 112.5x return, $3.27M in upsell and editing revenue, and address validation at a cent an order. https://embed-ssl.wistia.com/deliveries/3e4782409e6bebe826ae6a479328f5e3bb4995ce.bin https://fast.wistia.net/embed/iframe/tdyyixfk8m 65 2026-09-11T02:42:47.000Z yes no https://www.orderediting.com/videos/tommy-john https://embed-ssl.wistia.com/deliveries/1c366e43353af5c4a307adf8cc9bc09e.jpg?image_crop_resized=720x1280 Max, Senior Director of Customer Experience at Tommy John on Order Editing Tommy John's Senior Director of Customer Experience on a 60% drop in order-edit tickets and 5,968 customer-made edits since April. https://embed-ssl.wistia.com/deliveries/d86fc1c6bbc08d6b6e21c922be505c34a26375fd.bin https://fast.wistia.net/embed/iframe/mi20b6x1e1 56 2026-09-11T02:42:09.000Z yes no https://www.orderediting.com/videos/20m-shopify-founder https://embed-ssl.wistia.com/deliveries/35d47978eba76c262bbf1a97503718bc701b547d.jpg?image_crop_resized=720x1280 $91,000 of upsell revenue in 3 weeks for the Founders of Nakie $91,000 of upsell revenue in 3 weeks for the Founders of Nakie. https://embed-ssl.wistia.com/deliveries/550364e4603a8cc9b046655664f48cff2f7e5d9e.bin https://fast.wistia.net/embed/iframe/gkd3m8ykb9 32 2026-09-11T02:43:15.000Z yes no https://www.orderediting.com/videos/nakie-fathers-day-sale https://embed-ssl.wistia.com/deliveries/f03bca8931cc9f0e4bb9e931fd1959e90c39ea55.jpg?image_crop_resized=720x1280 Nakie Father's Day Sale Case Study Nakie Father's Day Sale Case Study. https://embed-ssl.wistia.com/deliveries/b398cd0e296013ab9c243beb956a3180fd7ba8ad.bin https://fast.wistia.net/embed/iframe/64c007p7k7 28 2026-09-11T02:43:38.000Z yes no https://www.orderediting.com/videos/nakie-91000-in-3-weeks https://embed-ssl.wistia.com/deliveries/2e19336fab437fc7eefd790ab288f8f8468befac.jpg?image_crop_resized=720x1280 $91,000 in 3 Weeks for the Founders of Nakie $91,000 in 3 Weeks for the Founders of Nakie. https://embed-ssl.wistia.com/deliveries/1b660190aedd8b42e780243517f6ecbce4ef578f.bin https://fast.wistia.net/embed/iframe/pnft2w4kp3 25 2026-09-11T02:44:02.000Z yes no https://www.orderediting.com/videos/gymshark https://embed-ssl.wistia.com/deliveries/0c15262b21a4120c60d4e81366998542.jpg?image_crop_resized=720x1280 Gymshark rung me before Black Friday Gymshark rung me before Black Friday. https://embed-ssl.wistia.com/deliveries/1e3626bfd23e35241d401884edc2f1625b19d3aa.bin https://fast.wistia.net/embed/iframe/1uu0ykqg0r 49 2026-09-11T04:08:50.000Z yes no https://www.orderediting.com/videos/nakie-hamish-jardy https://embed-ssl.wistia.com/deliveries/c290923f786e244f8a4f857ea5036d4c4131562d.jpg?image_crop_resized=720x1280 Hamish McKay & Jardy Leibbrandt, Founder of Nakie Hamish McKay & Jardy Leibbrandt, Founder of Nakie. https://embed-ssl.wistia.com/deliveries/6e120d12ab882752c1843d65dbb1fc014b624e17.bin https://fast.wistia.net/embed/iframe/1ielqh76r7 43 2026-09-11T02:44:38.000Z yes no https://www.orderediting.com/videos/sous-chef https://embed-ssl.wistia.com/deliveries/e1b0408211ddf78af9b97663fd1ce983f8bdf54c.jpg?image_crop_resized=720x1280 Nick, Founder of Sous Chef on Order Editing Sous Chef's founder on $212,511 in post-purchase revenue, a 30.7x return, and editing 15,000 orders without touching the 3PL. https://embed-ssl.wistia.com/deliveries/ba17f75748dee822a1b9e2dfd076ac07905ab301.bin https://fast.wistia.net/embed/iframe/fh7jc2ay14 51 2026-08-10T08:20:48.000Z yes no https://www.orderediting.com/videos/boll-branch https://embed-ssl.wistia.com/deliveries/49d4d2965bbd9401ca98b3e4eea9f460.jpg?image_crop_resized=720x1280 Sher, Senior Customer Experience Manager at Boll & Branch on Order Editing Boll & Branch's Senior Customer Experience Manager on a 93% drop in address-change tickets and 70% of cancelling customers coming back. https://embed-ssl.wistia.com/deliveries/2e094b52593c475dc5902346560591464a537912.bin https://fast.wistia.net/embed/iframe/2ojo69fpvu 47 2026-09-11T03:33:17.000Z yes no