Skip to content
Order Editing

Order Editing masterclasses

Sessions are dedicated to a specific topic and take up to 45 minutes. You'll walk away with five things you can act on and there'll be time for any Q&A. If you miss a session you wanted to join, don't stress! We run repeats on every topic.

Meet your hosts

Erin Bishop

Your Onboarding Manager

I previously led eCommerce at Cutter & Squidge for 6.5 years, owning digital projects and all things Shopify. Now I manage our enterprise onboards, making sure integrations run smoothly, features deliver real value, and merchants feel genuinely supported.

Cardiff, UK

Gemma Mander

Your Upsell Strategist

I was at Oh Polly for 6.5 years before I became a client of Order Editing and saw an opportunity to join this amazing team. Now I support our enterprise clients with upsell strategies, A/B tests, and any questions that pop up post launch.

Liverpool, UK

Claudia Ditri

Your Head of Partnerships

I spent eight years at Klevu, most recently as VP of Partnerships & Customer Success, before joining Order Editing to grow our global partner network. I work with agencies, 3PLs and the rest of your stack so everything stays in sync.

London, UK

Session schedule

October 2026

10 sessions

  1. Thu 1 Oct11:00 AM BST

    One-Click Upsells: get your offer BFCM-ready

    One offer, one click, no second checkout. Choose the product, set it up, and go live before Black Friday.

    All plansGemma Mander

    Register
  2. Thu 1 Oct1:30 PM BST

    Tips & Tricks: get more out of Order Editing

    Five settings most stores skip, that take minutes to switch on. Bring questions about your own setup.

    All plansErin Bishop

    Register
  3. Tue 6 Oct11:00 AM BST

    Peak Season Prep: get your upsells live

    Thank you page, one-click after purchase, and post-purchase email — and which to start with.

    All plansGemma Mander

    Register
  4. Tue 6 Oct1:00 PM BST

    Peak Season Prep: get your upsells live

    Every upsell surface, set up before peak. Checkout, thank you page, one-click, and post-purchase email.

    Shopify PlusGemma Mander

    Register
  5. Thu 8 Oct1:30 PM BST

    Editing Rules: personalise the editing experience

    What customers can change after they order. How to build a rule, and how to match the way you fulfil.

    All plansErin Bishop

    Register
  6. Tue 13 Oct11:00 AM BST

    One-Click Upsells: get your offer BFCM-ready

    One offer, one click, no second checkout. Choose the product, set it up, and go live before Black Friday.

    All plansGemma Mander

    Register
  7. Tue 20 Oct11:00 AM BST

    Analytics: the revenue and edits we drive

    Customer service metrics, cost savings, and upsell revenue — and how to make the numbers match how you work.

    All plansGemma Mander

    Register
  8. Thu 22 Oct1:30 PM BST

    Address Validation: don't let BFCM get derailed

    Black Friday makes a bad address expensive. Catch them at checkout and tighten settings for peak.

    All plansErin Bishop

    Register
  9. Tue 27 Oct1:30 PM GMT

    Tips & Tricks: is your store peak-ready?

    Five quick wins to switch on before your busiest weeks, so you aren't finding gaps on Black Friday.

    All plansErin Bishop

    Register
  10. Thu 29 Oct11:00 AM GMT

    Klaviyo Upsells: BFCM flows that convert

    Build a Klaviyo flow with an Order Editing upsell, timed to land inside your editing window.

    All plansClaudia Ditri

    Register

Watch our Founder, Hamish's Town Hall