5.0
Address Changed
226 (33.9%)
Eliminate your customer service tickets and make six figures in upsell revenue
How David Protein Reduced Customer Service Emails and Generated Six Figures in Upsells
“We started with Order Editing to provide a better customer experience and save time handling simple service tickets, and ended up converting 6.6% of customers into adding another item directly in their checkout flow,”
Let customers edit their order to reduce tickets.
Turn order confirmation emails and post-purchase pages into ticket deflecters with self-service Order Editing.
Add beautiful upsells on your checkout that convert.
Show customers how close they are to free shipping and suggest products to help them reach the threshold.
Turn on a limited-time post-purchase page.
Give customers a window to add more items to their order after checkout with exclusive offers.
Let customers add products from the thank you page.
Turn order confirmations into sales opportunities with personalized product recommendations. Multicurrency and Shopify Markets compatible.
“We're making an additional $4.10 revenue per visitor and on track to do over half a million dollars in upsells this year. Order Editing is flying.”
Nakie Upsell Revenue last 30 days
- Upsell Revenue30 days
- $76,059
- AOV Lift30 days
- $48.79
- Conversion30 days
- 5.6%
- Impressions30 days
- 27,737
Daily upsell revenue by strategyStacked bars for the last 30 days showing Free Shipping Checkout Upsell, Checkout Upsell, One Click Upsell Post-purchase, Post-purchase Email Upsell revenue.
| Date | Free Shipping Checkout Upsell | Checkout Upsell | One Click Upsell Post-purchase | Post-purchase Email Upsell | Total |
|---|---|---|---|---|---|
| $467 | $380 | $343 | $620 | $1,810 | |
| $455 | $556 | $718 | $660 | $2,389 | |
| $327 | $117 | $648 | $1,062 | $2,154 | |
| $366 | $618 | $509 | $1,052 | $2,545 | |
| $292 | $822 | $346 | $1,526 | $2,986 | |
| $459 | $832 | $304 | $1,225 | $2,820 | |
| $705 | $258 | $585 | $776 | $2,324 | |
| $226 | $806 | $489 | $546 | $2,067 | |
| $522 | $688 | $624 | $743 | $2,577 | |
| $598 | $281 | $517 | $1,849 | $3,245 | |
| $679 | $456 | $701 | $1,311 | $3,147 | |
| $417 | $522 | $721 | $1,055 | $2,715 | |
| $370 | $481 | $381 | $1,233 | $2,465 | |
| $447 | $443 | $385 | $654 | $1,929 | |
| $269 | $467 | $540 | $932 | $2,208 | |
| $793 | $228 | $282 | $1,227 | $2,530 | |
| $591 | $894 | $256 | $1,224 | $2,965 | |
| $610 | $676 | $640 | $1,457 | $3,383 | |
| $255 | $702 | $1,069 | $1,076 | $3,102 | |
| $376 | $859 | $433 | $974 | $2,642 | |
| $690 | $185 | $423 | $1,120 | $2,418 | |
| $357 | $543 | $249 | $958 | $2,107 | |
| $678 | $373 | $695 | $534 | $2,280 | |
| $484 | $742 | $551 | $970 | $2,747 | |
| $610 | $812 | $265 | $1,234 | $2,921 | |
| $982 | $415 | $712 | $700 | $2,809 | |
| $641 | $519 | $473 | $897 | $2,530 | |
| $410 | $444 | $353 | $1,142 | $2,349 | |
| $607 | $408 | $475 | $570 | $2,060 | |
| $795 | $116 | $184 | $740 | $1,835 |
You've generated $573,124.66 in upsell revenue last 365 days
Nakie Customer Service last 30 days
Orders Edited: 423
Customer Edits: 666
Time Saved: 35.25 hours
Quantity Increased
183 (27.5%)
Invoice/Receipt Downloaded
105 (15.8%)
Variant Switched
40 (6.0%)
Forgotten Discount Applied
33 (5.0%)
Payment Changed
30 (4.5%)
Email Updated
18 (2.7%)
Apt/Unit Added
17 (2.6%)
Shipping Upgraded
12 (1.8%)
Product Switched
2 (0.3%)
Product Removed
0 (0.0%)
Order Cancelled
0 (0.0%)
Product demo
Order Editing on Crop Shop Boutique
Watch how Crop Shop Boutique uses Order Editing on Shopify — self-serve order changes, post-purchase upsells, and checkout flows in a real merchant setup.
With over $12B of partnered brands, we've worked with your stack before
Think of us like an integration platform—we make sure your warehouse doesn't pick up the order from Shopify until the window for editing has completed. We guarantee that the changes reflect across all of your apps.
Book a free demo
"Seamless integration with our tech stack and 3PL Bleckmann."
— Represent Clo.
Order Editing lets you build very complex unique workflows to meet any demands your marketing or fulfillment team requires before going live with Order Editing. Send custom data events to Klaviyo. Pull inventory from the warehouse to assess inventory risks. Connect with fraud prevention apps to analyze every order.
Send post-purchase emails through Klaviyo and continue selling right up until fulfilment.
An Order Editing upsell that guarantees case study worthy results.
Lift AOV. Reduce tickets. Eliminate failed deliveries.
Order Editing turns every order into a revenue and retention engine. Lift AOV at checkout, eliminate 90% of order tickets, and stop failed deliveries before they cost you.
- Upsells at checkout, post-purchase, one-click, and free shipping thresholds
- Let customers self-service their orders and reduce editing related tickets by 90%
- Address Validation that catches bad addresses before they ship
300+ 5 Star Reviews on
90% fewer tickets·$100,000+ upsell revenue·1,600+ Shopify brands
Start with a 14-day free trial
We commit to each other on a monthly basis.
With Order Editing, you can step away easily at any time. We want to partner with you for as long as you want to partner with us.
Book a demo with your local team
You've got dedicated sales, account management, and onboarding in your region.
Book a demo with your regional team and see how Order Editing can help your brand make more money and reduce support tickets.
Built in Auckland, New Zealand
We're a small team with big ambitions.
We're a small team of engineers and designers who love building products that help merchants succeed.
