“The take rate quickly outpaced any other upsell we had tested.”
Jack Elrad, Senior Director of Ecommerce at David

David Protein checkout, 7 of 15

How David Protein Reduced Customer Service Emails and Generated Six Figures in Upsells

“We started with Order Editing to provide a better customer experience and save time handling simple service tickets, and ended up converting 6.6% of customers into adding another item directly in their checkout flow,”
Jack Elrad, Senior Director of E-commerce

Let customers edit their order to reduce tickets.

Turn order confirmation emails and post-purchase pages into ticket deflecters with self-service Order Editing.

How self-service order editing works

David Protein order status page with edit your order options and product upsells

Add beautiful upsells on your checkout that convert.

Show customers how close they are to free shipping and suggest products to help them reach the threshold.

David Protein Shopify checkout with free shipping upsell carousel and add to order buttons

Turn on a limited-time post-purchase page.

Give customers a window to add more items to their order after checkout with exclusive offers.

David Protein limited-time post-purchase page with Salted Peanut Butter upsell, countdown timer, and add to order

Let customers add products from the thank you page.

Turn order confirmations into sales opportunities with personalized product recommendations. Multicurrency and Shopify Markets compatible.

David Protein thank you page with order editing timer, complete your order upsells, and order summary

“We're making an additional $4.10 revenue per visitor and on track to do over half a million dollars in upsells this year. Order Editing is flying.”
Jaryd Leibbrandt, Founder of Nakie

Order Editing on Crop Shop Boutique

Watch how Crop Shop Boutique uses Order Editing on Shopify — self-serve order changes, post-purchase upsells, and checkout flows in a real merchant setup.

With over $12B of partnered brands, we've worked with your stack before

Think of us like an integration platform—we make sure your warehouse doesn't pick up the order from Shopify until the window for editing has completed. We guarantee that the changes reflect across all of your apps.

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Mejuri lets customers edit their orders before Forter checks for fraud and Fulfil receives the order.

Grüns lets customers edit their Skio subscription orders and the changes reflect for all future deliveries.

"Seamless integration with our tech stack and 3PL Bleckmann."
— Represent Clo.

Order Editing lets you build very complex unique workflows to meet any demands your marketing or fulfillment team requires before going live with Order Editing. Send custom data events to Klaviyo. Pull inventory from the warehouse to assess inventory risks. Connect with fraud prevention apps to analyze every order.

Integration workflow diagram showing Order Editing connecting to Klaviyo, warehouse, and fraud prevention apps

Send post-purchase emails through Klaviyo and continue selling right up until fulfilment.

An Order Editing upsell that guarantees case study worthy results.

Lift AOV. Reduce tickets. Eliminate failed deliveries.

Order Editing turns every order into a revenue and retention engine. Lift AOV at checkout, eliminate 90% of order tickets, and stop failed deliveries before they cost you.

Upsells at checkout, post-purchase, one-click, and free shipping thresholds
Let customers self-service their orders and reduce editing related tickets by 90%
Address Validation that catches bad addresses before they ship

331+ 5 Star Reviews on

90% fewer tickets·$100,000+ upsell revenue·1,600+ Shopify brands