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Order Editing

Stop Manually Editing Orders

Manual order changes waste support hours, create errors, and frustrate customers. Order Editing automates the entire process, reducing tickets by 50% and generating upsell revenue.

Why Choose Order Editing

Instant Self-Service

Customers make changes themselves in seconds, instead of waiting hours for support responses.

Zero Manual Errors

Automated changes eliminate typos, wrong addresses, and fulfillment mistakes from manual entry.

50% Fewer Support Tickets

Reduce support workload dramatically. Nakie cut order-related tickets and unlocked six figures in upsell revenue with Order Editing.

Automatic Payment Handling

No more manually processing refunds or charges. Payment adjustments happen automatically.

Happy Customers

Customers prefer instant self-service over waiting for support. NPS scores increase measurably.

Upsell Revenue

Turn order edits into revenue opportunities. Aviator Nation added $121k in 3 months through upsells.

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Frequently Asked

We've partnered with thousands of Shopify brands, any questions you have—we've got you.

Start with a free trial

We commit to each other on a monthly basis.

With Order Editing, you can step away easily at any time. We want to partner with you for as long as you want to partner with us.

Book a demo with your local team

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You've got dedicated sales, account management, and onboarding in your region.

  • Andrej MazhenkovskiAndrej MazhenkovskiNorth Macedonia, Europe
  • Dave WiltshireDave WiltshireLondon, UK
  • Erin BishopErin BishopWales, England
  • Hamish MckayHamish MckayAuckland, New Zealand
  • Kiril ClimsonKiril ClimsonToronto, Canada
  • Lachie TodLachie TodMiami, United States
  • Paul GoldstonPaul GoldstonSydney, Australia
  • Alan CoppinAlan CoppinQueenstown, New Zealand
  • Ben PantherBen PantherSydney, Australia
  • Jacques Du PlessisJacques Du PlessisUnited States
  • Claudia DitriClaudia DitriLondon, UK
Book a demo with your regional team and see how Order Editing can help your brand make more money and reduce support tickets.

Built in Auckland, New Zealand

We're a small team with big ambitions.

We're a small team of engineers and designers who love building products that help merchants succeed.