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Order Editing

Your Store Needs Order Editing

Every day without order editing costs you support hours, customer satisfaction, and revenue opportunities. Here's what you're missing.

Why Choose Order Editing

Customers Expect It

Modern shoppers expect to modify orders like they can with Amazon. Meet their expectations or lose them.

Support Savings

Each order change request costs $5-15 in support time. Multiply by hundreds of requests monthly and it adds up fast.

Revenue Opportunity

Without order editing, you miss upsell opportunities. Gruns added $20k in upsell revenue in just 67 days.

Reduce Cancellations

When customers can't edit, they often cancel and reorder—or just cancel entirely. Editing keeps orders intact.

Fewer Returns

Customers who can fix mistakes before shipping don't need to return products later.

Competitive Advantage

Stand out from competitors who still make customers call or email to change orders.

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Frequently Asked

We've partnered with thousands of Shopify brands, any questions you have—we've got you.

Start with a free trial

We commit to each other on a monthly basis.

With Order Editing, you can step away easily at any time. We want to partner with you for as long as you want to partner with us.

Book a demo with your local team

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You've got dedicated sales, account management, and onboarding in your region.

  • Andrej MazhenkovskiAndrej MazhenkovskiNorth Macedonia, Europe
  • Dave WiltshireDave WiltshireLondon, UK
  • Erin BishopErin BishopWales, England
  • Hamish MckayHamish MckayAuckland, New Zealand
  • Kiril ClimsonKiril ClimsonToronto, Canada
  • Lachie TodLachie TodMiami, United States
  • Paul GoldstonPaul GoldstonSydney, Australia
  • Alan CoppinAlan CoppinQueenstown, New Zealand
  • Ben PantherBen PantherSydney, Australia
  • Jacques Du PlessisJacques Du PlessisUnited States
  • Claudia DitriClaudia DitriLondon, UK
Book a demo with your regional team and see how Order Editing can help your brand make more money and reduce support tickets.

Built in Auckland, New Zealand

We're a small team with big ambitions.

We're a small team of engineers and designers who love building products that help merchants succeed.