Yes, Order Editing works with fulfilment and shipping platforms. We've confirmed compatibility with the partners listed below, and we can help coordinate setup with most others.
If your platform isn't on the list, reach out to us in the live chat. We'll confirm compatibility and help you get set up.
How we integrate
Most fulfilment and shipping platforms work with Order Editing in one of three ways. Each one makes sure your platform only sees the final, edited order, not the original.
- Delayed payment capture: we hold payment until the editing window closes, so your platform only imports the order once it's paid and locked in.
- Order hold: we place a hold on the order and release it when the editing window closes.
- Order tag: we tag orders during the editing window so your platform skips them until editing is done.
Fulfilment and shipping platforms we work with
The platforms below have been used with Order Editing by live merchants. The method column shows how we keep each one in sync.
Platform | What it does | How we integrate |
ShipStation | Shipping automation connecting 180+ sales channels to 80+ carriers | Delayed payment capture |
ShipBob | Global ecommerce fulfilment network for pick, pack, ship, and returns | Delayed payment capture |
ShipHero | Cloud warehouse management and fulfilment for brands and 3PLs | Order hold |
AfterShip | Post-purchase shipment tracking and delivery updates | Order tag |
Brightpearl | Retail operations platform for inventory, orders, and accounting (by Sage) | Order hold |
Mintsoft | UK warehouse management and fulfilment platform | Delayed payment capture |
Printful | Print-on-demand fulfilment and dropshipping | Delayed payment capture |
ReadyToShip | ANZ shipping automation for rates, labels, and tracking | Delayed payment capture |
SendCloud | European shipping automation across EU carriers | Order tag |
Shippit | Australian shipping automation for ANZ carriers | Delayed payment capture |
Shiptheory | UK shipping automation for carrier selection and labels | Delayed payment capture |
Starshipit | ANZ shipping automation for Australia Post, Aramex, and more | Delayed payment capture |
💡 ShipStation, ShipBob, and ShipHero each have their own dedicated setup guide in this collection. Start there for step-by-step instructions.
ℹ️ Platform not listed? That doesn't mean it won't work. Most platforms that pull orders after payment is captured are compatible with Order Editing. Reach out in the live chat and we'll confirm.
Using a 3PL or warehouse system?
Some fulfilment platforms build their own direct connection to Shopify. Others run on a third-party warehouse management system (WMS), order management system (OMS), integration platform (iPaaS), or enterprise resource planning (ERP) system that handles the Shopify connection for them. In those cases, compatibility depends on the underlying system, not the platform itself.
If you work with a third-party logistics (3PL) provider, see our dedicated 3PL guide. Otherwise, browse our Integrations collection for guides on WMS, OMS, iPaaS, and ERP systems we already work with.
Not sure what your platform runs on? Ask them, or reach out and we'll help work it out.
Getting set up
Setup varies by platform. Sync timing, payment capture rules, and which edits are supported all depend on how your platform connects to Shopify. You don't need to figure it out alone.
⚠️ Talk to us first: Reach out via the live chat before you go live or make changes. We'll recommend the right setup, coordinate with your platform on configuration, and flag any limitations specific to your provider.
When you get in touch, let us know:
- Which fulfilment or shipping platform you use
- Any WMS, OMS, iPaaS, or ERP system sitting between Shopify and your platform
- Whether your platform pulls orders on payment, on hold release, on tag, or via Shopify Flow
We'll handle the rest, including reaching out to your platform's support team if needed.
Common questions
Will Order Editing break my fulfilment flow?
No. Order Editing is designed to sit alongside your fulfilment setup. When configured correctly, your platform pulls the edited order, not the original, so the warehouse picks and packs the right items.
What if my platform pulls orders the moment they're placed?
This is where delayed payment capture comes in. By holding payment until the editing window closes, your platform only sees the order once edits are locked in.
Do I need to change anything on the platform's side?
Sometimes. A few platforms need a setting toggled, for example to hold unpaid orders, so edits flow through correctly. We'll flag this when you reach out, and coordinate with your platform if needed.
What if my platform isn't listed?
It may still work. Most fulfilment and shipping platforms that pull orders after payment is captured are compatible with Order Editing. Start a live chat and we'll confirm compatibility with your platform directly.
