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Order Editing and ERP Systems

How Order Editing works with your ERP so orders only sync after the editing window closes.

3 min read

Yes, Order Editing works with ERP systems. We've confirmed compatibility with the platforms listed below, and we can help coordinate setup with most others.

If your ERP isn't on the list, reach out to us in the live chat. We'll confirm compatibility and help you get set up.


ERP systems we work with

The systems below have been used with Order Editing by live merchants.

ERP

What it does

Region

Acumatica

Cloud ERP for small and mid-sized businesses

Global

Apparel21

Fashion ERP, popular in Australia and New Zealand

ANZ

Aptean Apparel ERP

ERP and supply chain for fashion and specialised industries

Global

Fulfil.io

Cloud ERP and inventory for ecommerce and DTC brands

Global

Indigo8

Fashion ERP and PLM for apparel brands

Global

Microsoft Dynamics 365 Business Central

Enterprise ERP for mid-market and enterprise retailers

Global

MYOB Advanced

Cloud ERP for medium to large businesses (via Weka)

ANZ

Oracle NetSuite

Leading global cloud ERP

Global

ℹ️ ERP not listed? That doesn't mean it won't work. Most ERPs that pull orders after payment is captured are compatible with Order Editing. Reach out in the live chat and we'll confirm.


Getting set up

ERP setup varies by platform, and an ERP often touches inventory, accounting, and fulfilment at once. Sync timing and which edits are supported depend on how your ERP connects to Shopify. You don't need to figure it out alone.

⚠️ Talk to us first: Reach out via the live chat before you go live or make changes. We'll recommend the right setup, coordinate with your ERP on configuration, and flag any limitations specific to your provider.

When you get in touch, let us know:

  • Which ERP you use
  • Any integration platform (iPaaS) or middleware connecting your ERP to Shopify
  • Whether your ERP pulls orders on payment, on hold release, on tag, or via Shopify Flow

We'll handle the rest, including reaching out to your ERP's support team if needed.


Common questions

Will Order Editing disrupt my ERP data?

No. When configured correctly, your ERP imports the edited order, not the original. Inventory, invoicing, and fulfilment all reflect the final order.

What if my ERP imports orders as soon as they're placed?

This is where delayed payment capture comes in. By holding payment until the editing window closes, your ERP only sees the order once edits are locked in.

Do I need to change anything on the ERP's side?

Sometimes. Some ERPs need a payment status filter set so they only import paid orders. We'll flag this when you reach out, and coordinate with your provider if needed.

What if my ERP isn't listed?

It may still work. Most ERPs that pull orders after payment is captured are compatible with Order Editing. Start a live chat and we'll confirm compatibility with your ERP directly.