Yes, Order Editing works alongside fraud and risk tools. They screen orders for fraud while Order Editing gives customers a window to make changes, and the two run together without conflict.
If your tool isn't on the list, reach out to us in the live chat. We'll confirm compatibility and help you get set up.
Fraud and risk tools we work with
The tools below have been used with Order Editing by live merchants.
Tool | What it does |
Forter | Enterprise fraud prevention with real-time transaction decisions |
Kount | AI fraud prevention and risk scoring (an Equifax company) |
NoFraud | Fraud prevention and chargeback protection |
OrderProtection | Post-purchase shipping insurance and package protection |
Riskified | Machine-learning fraud prevention and chargeback protection |
SEON | Fraud prevention using digital footprint and device intelligence |
Signifyd | Guaranteed fraud protection for ecommerce |
ℹ️ Tool not listed? That doesn't mean it won't work. Most fraud tools run alongside Order Editing without conflict. Reach out in the live chat and we'll confirm.
Getting set up
Most fraud tools work alongside Order Editing automatically, but a big change to an order (like a new shipping country) can affect a fraud score. You don't need to figure it out alone.
⚠️ Talk to us first: Reach out via the live chat before you go live or make changes. We'll recommend the right setup and flag anything specific to your tool.
When you get in touch, let us know:
- Which fraud or risk tool you use
- Whether you re-screen orders when details change
- How your team handles orders flagged for manual review
Common questions
Will Order Editing interfere with fraud screening?
No. Your fraud tool screens the order at checkout, during the authorisation phase. Order Editing's window runs alongside this and only releases the order once it's approved and the editing deadline has passed.
What happens if a customer changes their address after screening?
A big change like a new shipping country can affect your tool's risk assessment. If your policy is to re-screen on changes, reach out and we'll recommend the best workflow for your setup.
