App Settings
Configure editing windows, restrictions, shipping, payment capture, notifications, compliance, and fulfillment readiness.
Editing Window & Order HoldsWhen editing starts, when it stops, and what happens in between. Controls the time window, fulfilment triggers, holds, and payment capture timing.Editing RulesLimit what customers can change. Block specific products, order types, or actions from being modified during the editing window.Product & Order Change SettingsWhat happens when customers add, remove, swap, or downgrade products. Covers bundles, inventory allocation, hidden products, promoted collections, discounts, and unpaid edit reversals.Shipping SettingsControl how shipping costs, free shipping thresholds, and available shipping methods are handled when customers modify their orders.Compliance & RiskTax recalculation, fraud prevention, address validation, and payment method settings. Ensures edited orders stay compliant with your store's financial and regulatory requirements.Localization & NotificationsCustomer-facing settings: email notifications for edit events, language and locale options, and pre-order editing behaviour.OrganizationManage your organization and its settingsTroubleshoot & FAQFix common editing issues and get answers to frequently asked questions.Payment Capture & Unpaid EditsConfigure payment capture, delayed capture, and unpaid order edit behavior.Restrictions & ContractsControl which orders or products can be edited using restrictions and contracts.Discounts & IncentivesConfigure discount recalculation, free shipping tiers, promoted collections, and post-purchase incentives.EU Withdraw FunctionSet up the EU withdrawal contact form, support-ticket holds, notifications, and customer confirmation flow.
