The Order Editing App for Shopify
Let customers edit their own orders after checkout — changing items, addresses, and shipping, applying discount codes, and cancelling orders — without a support ticket. The self-service order editing app trusted by leading Shopify and Shopify Plus brands.
What the Order Editing app does
Self-service order editing
Let customers change variants, swap sizes, update quantities, and add or remove items after checkout — without a single support ticket.
Address & shipping changes
Customers fix wrong addresses and update shipping themselves before fulfilment, stopping failed deliveries and reship costs.
Self-service cancellations
Cancel-order requests are handled automatically within your rules, with retention offers that save the sale where you want them.
Post-purchase upsells
Turn the thank-you and order-status pages into revenue with one-click upsells charged to the original payment method.
Free address validation
Catch undeliverable addresses at checkout in 100+ countries to reduce returns and customer frustration.
Works with your stack
Changes sync to Shopify, your 3PL, WMS, ERP, Klaviyo, and subscription tools so every system stays in step.
How the Order Editing app works
Install from the Shopify App Store
Add the Order Editing app to your Shopify or Shopify Plus store and start a free trial in minutes.
Set your editing rules
Choose what customers can edit, for how long, and which products or order types are excluded — no code required.
Customers edit their own orders
Shoppers get an 'Edit your order' link on the thank-you page and confirmation emails to make changes themselves.
Watch tickets drop and AOV rise
Order changes resolve automatically while post-purchase upsells add incremental revenue to completed orders.
Frequently Asked
We've partnered with thousands of Shopify brands, any questions you have—we've got you.
Start with a free trial
We commit to each other on a monthly basis.
Book a demo with your local team
You've got dedicated sales, account management, and onboarding in your region.
Andrej MazhenkovskiNorth Macedonia, Europe
Dave WiltshireLondon, UK
Erin BishopWales, England
Hamish MckayAuckland, New Zealand
Kiril ClimsonToronto, Canada
Lachie TodMiami, United States
Paul GoldstonSydney, Australia
Alan CoppinQueenstown, New Zealand
Ben PantherSydney, Australia
Jacques Du PlessisUnited States
Claudia DitriLondon, UK
