We’re excited to announce that Zettler Digital is now an official Order Editing partner.
If you're in ecommerce, chances are you've seen their work already. They’ve helped brands like Wu-Tang Clan, Bleacher Report, Levain Bakery, Promix Nutrition, and Mythical scale smarter through performance marketing, retention and on-site optimisation. They’re also one of only a handful of agencies globally that hold both Klaviyo Elite and Shopify Premier Partner status.
For us, this is more than just a partnership. It’s a meeting of shared values, speed, performance, simplicity, and a commitment to building better experiences for customers after checkout.
A founder who knows ecommerce from the inside
Zettler Digital was founded by Ben Zettler, a digital native with deep roots in ecommerce. Long before launching the agency full-time, Ben built and sold his own Shopify brand, Brooktide Sunglasses, and spent over five years leading ecommerce and digital marketing at Steiner Sports, one of the largest names in sports memorabilia.
That background shows in how the Zettler team operates today. They combine technical fluency with commercial intuition, making them an ideal fit for brands that need more than just marketing advice, they need operational know-how, channel integration, and a team that can move fast when it counts.
Why we’re partnering with Zettler Digital
At Order Editing, we’ve always believed that post-purchase is where the magic happens. Customers hit buy, then realise they forgot to change their address, add that extra product, or apply a code. Without the right tools, that moment turns into a support ticket or worse, a return.
That’s exactly what we’re solving, and Zettler sees the same opportunity. They understand how to weave Order Editing into a brand’s broader growth strategy. From Klaviyo flows and transactional emails to post-purchase upsell campaigns and smart segmentation, they’re helping clients unlock even more value from every customer.
We’ve already seen results with our mutual brands. Ticket volume drops, AOV increases, and customer satisfaction improves — all without disrupting fulfilment workflows or placing extra pressure on internal teams.
What Zettler Digital brings to the table
Zettler’s strength lies in their end-to-end capability. They don’t just focus on one lever. They bring everything together to create consistent, measurable growth.
Email & SMS Retention (Klaviyo Elite Partner)
- Strategy, design, and execution of high-performance Klaviyo campaigns
- Post-purchase flows, upsells, abandoned cart recovery, and welcome journeys
- Advanced segmentation, list hygiene, and performance reporting
“Ben and his team are extremely responsive, not passive, and actively make suggestions to improve performance. It’s been a great experience working with Zettler Digital to execute our email and SMS marketing on Klaviyo.” — Albert Matheny, Founder & CEO, Promix Nutrition
Paid Advertising (Meta & Google Partner)
- Full-funnel strategy across Meta, Google, Pinterest, TikTok and Snapchat
- Creative testing, cohort targeting and campaign optimisation
- Conversion-focused landing pages and customer acquisition strategies
“Working with Zettler Digital has been a great experience. Extremely knowledgeable about Shopify, dedicated to their craft and highly professional.” — Jake Cohen, Director of Ecommerce, Bleacher Report
Website Optimisation & Development
- Shopify builds, theme upgrades and CRO-focused design
- On-site testing and landing page development
- Seamless third-party app integration including Order Editing, Klaviyo, Recharge and more
“We’ve gone through 10 to 15 developers. Ben and his team are heads above everyone else. They communicate clearly, understand the issues, and come up with solutions with ease. We couldn’t have had a better experience.” — David Wallach, CEO, MoviePosters.com
Organic Social Growth
- Content creation for Instagram, TikTok and YouTube Shorts
- Community management and audience engagement
- Campaign-aligned social strategies that feed the full funnel
“Ben Zettler has been a valued partner in helping to elevate my social media and creating my website, as well as for The Mariano Rivera Foundation. His creative expertise continues to be an asset to our brand.” — Mariano Rivera, MLB All-Time Saves Leader & Hall of Famer
Why this matters for Order Editing users
This partnership makes implementation and optimisation faster, smarter and easier.
If you're already working with Zettler, you now have a certified path to embed Order Editing directly into your customer journeys. Whether that’s a time-sensitive upsell campaign or an automated reminder about their open allotted editing time, Zettler knows how to get the right message in front of the right customer at exactly the right time.
If you're an Order Editing customer and looking for a partner who can handle email, paid, web and retention with the same level of depth, you now know who to call.
And if you're brand new to both? This is a moment to rethink your post-purchase experience from the ground up.
Zettler Digital helps brands grow faster and smarter. Order Editing gives customers the control they expect. Together, we’re helping ecommerce brands stay one step ahead.
Welcome to the partnership.
Want to see it in action? Talk to us or learn more about Zettler Digital
