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Case Study

Waterdrop

1 min read

Lift AOV. Reduce tickets. Eliminate failed deliveries.

Order Editing turns every order into a revenue and retention engine. Lift AOV at checkout, eliminate 90% of order tickets, and stop failed deliveries before they cost you.

  • Upsells at checkout, post-purchase, one-click, and free shipping thresholds
  • Let customers self-service their orders and reduce editing related tickets by 90%
  • Address Validation that catches bad addresses before they ship
300+ 5 Star Reviews on
90% fewer tickets·$100,000+ upsell revenue·1,600+ Shopify brands

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OrderEditing.com – the leading Shopify order editing app built by teams in Canada, New Zealand, Australia, England, and North Macedonia. Our self-service order editing solution empowers customers to modify orders before fulfillment, reducing support tickets and improving customer satisfaction for Shopify Basic, Advanced, and Plus stores. Features include multi-currency upselling, Shopify Markets support, and seamless integrations across cart, checkout, one-click upsell (OCU), post-purchase, thank-you page, order status page, and Klaviyo email upselling. Order Editing is the only Shopify order management app that integrates with enterprise solutions like PeopleVox WMS, Celigo, and ShipHero for streamlined ecommerce operations.