Quantity Edits
Quantity Edits allows customers to increase the quantity of line items already in their order and pay for the additional products in one click. For example, a customer who ordered one hoodie can bump it to two and pay the difference instantly, no support ticket required.
You'll find this at App Blocks > Quantity Edits.
Settings
This block has a single toggle to enable or disable quantity increases.
Setting | Description |
Allow customers to increase product quantities | When enabled, customers can increase the quantity of any line item in their order and pay you for the additional products in one click. For example, a customer who bought 1x protein powder can increase it to 3x and pay for the extra 2 units immediately. |
💡 Tip: This is a great revenue driver. Customers who forgot to add extras or want to stock up can do so without placing a separate order, which means more revenue per order and lower shipping costs for you.
How It Works
When a customer completes their purchase, the order editing block appears on the thank you page and order status page. If Quantity Edits is enabled, they'll see the option to increase the quantity on any product in their order. The flow is simple:
- Customer sees the order editing block on their thank you page or order status page.
- They select the item they want more of and increase the quantity (e.g. from 1 to 3).
- They're prompted to pay the difference for the additional items.
- Payment is captured in one click and the order is updated in Shopify.
✅ Example: A customer orders 1x candle ($35). Right after checkout, they realise they want two more as gifts. They use the order editing block on their thank you page, increase the quantity to 3, and pay $70 for the extra candles. The order is updated in Shopify with the new quantity and payment, no new order created.
Decreasing Quantities
This block controls increasing quantities only. If you also want customers to be able to decrease quantities (remove items or reduce quantities), you'll need to enable Order Downgrades in your settings. Order Downgrades handles all scenarios where the order value goes down, including quantity reductions.
Translations
You can customise every text label your customers see when editing quantities. Click the Translate button in the top-right corner of the Quantity Edits page to open the translations panel. Change any default text to match your brand's tone of voice, and set different translations for each language your store supports.
Field | Default Value | What It Controls |
Section Title | Change product quantities | The heading customers see for the quantity editing section on the order editing block. |
Action Button | Edit | The button customers click to start editing a product's quantity. |
Quantity Label | Quantity | The label shown next to the quantity input field. |
Save Button | Save | The button customers click to save their quantity changes. |
Remove Button | Remove | The button customers click to remove an item from their order (if Order Downgrades is enabled). |
Bundle Part Label | Part of: | The label shown when an item is part of a product bundle. |
Discounts Info Message | You'll keep existing discounts. | The message reassuring customers that their existing discount codes will still apply after the edit. |
Loading Message 1 | Updating product quantities | The first loading message shown while the order is being updated. |
Loading Message 2 | Processing your changes | The second loading message shown during processing. |
Loading Message 3 | Finalizing updates | The final loading message shown before the update completes. |
✅ Examples of custom translations:
• A health food store changes "Change product quantities" to "Edit quantities" for a cleaner, shorter heading.
• A boutique changes "Save" to "Confirm changes" to make the action feel more deliberate.
• A premium brand customises the loading messages to "Updating your order...", "Almost there...", and "All done!" to match their friendly tone.
FAQ
Can customers decrease quantities with this block?
No. Quantity Edits only allows customers to increase quantities. To let customers decrease quantities or remove items, enable Order Downgrades.
Is inventory checked before a customer increases quantity?
Yes. Order Editing checks stock availability in real-time. If there isn't enough inventory for the requested quantity, the customer won't be able to complete the increase. You can configure how inventory is managed in Inventory Management.
How is payment handled for additional quantities?
Customers pay the difference immediately in one click. The additional payment is captured according to your Payment Capture Settings.
Does this create a new order in Shopify?
No. The existing order is updated with the new quantity. No separate order is created, keeping everything clean in your Shopify admin.
Can I see how many quantity changes are happening?
Yes. The Quantity Edits page shows a mini analytics chart with the number of quantity changes over the last 30 days, so you can track how often customers are using this feature.
