App Blocks
Each block controls a specific editing action customers can take. Enable or disable blocks to control exactly what customers can do.
- Setting Up Checkout Line Item EditingLet customers adjust eligible checkout items before payment.
- Shipping Address EditsLet customers update shipping addresses and configure destination restrictions, tax handling, autocomplete, and validation rules.
- Change ProductsLet customers switch variants or replace products while editing an order.
- Quantity EditsLet customers increase, decrease, or remove product quantities and choose how partial refunds are issued when an order value falls.
- Product SearchLet customers find and add storefront products while editing an order.
- Shipping MethodsControl shipping methods customers can choose, background recalculation, and per-order skip tags.
- Contact InformationLet customers correct the email address and phone number on an order and optionally update their Shopify customer profile.
- Post-Purchase Discount CodesLet customers apply a Shopify discount code to an existing order and control eligibility, refunds, revalidation, and one-time codes.
- Order CancellationsLet customers request or complete an order cancellation and choose how refunds, reasons, and restocking fees are handled.
- Downloadable InvoicesConfigure branded PDF invoices generated from the order's current items, shipping, taxes, business details, and market settings.
- Custom AttributesChoose the Shopify order metafields and order attributes that customers can update after checkout.
- Gift NotesLet customers add or update gift-note fields and choose where each value is stored on the Shopify order.
- Reschedule Order DeliveryLet customers choose a new delivery date while changing or confirming an eligible shipping method after checkout.
- Switch Payment MethodsLet customers replace an uncaptured order by completing a new Shopify checkout with another available payment method.
- Support Tickets (Contact Form)Let customers contact your team from an order and customize form fields, availability, notifications, and order holds.
- Understanding Editing FeaturesUnderstand the editing blocks customers can use and how installation, settings, and order eligibility control their availability.
- Product CarouselConfigure product recommendations on the Thank You and Order Status pages with strategies and optional best-sellers.
- Getting Started with the Customer Accounts Help CenterBuild a searchable help center inside Shopify customer accounts and control which articles customers can read.
- How to Add File Uploads to Contact and Cancellation FormsLet customers attach a file to an Order Editing contact or cancellation request.
- Setting Up Cancellation Retention FlowsShow a relevant alternative when a customer selects a cancellation reason or enters a matching message.
- How to download an invoice from customer accountsCheck the Print Invoice action and download an order invoice from Shopify customer accounts.
