Before you begin
Use an existing order in a customer account where the Print Invoice action is available. For invoice branding and content settings, see Downloadable Invoices.
Download the invoice
- Open the order's action menu in the customer account.
- Select Print Invoice.
- Wait for Your invoice is ready to download. Loading messages appear while the invoice is prepared.
- Select Download invoice to open the PDF in a new tab.
- Save or print the PDF using the browser's PDF controls.
The confirmation shows available images of products currently in the order. Items without images are omitted, and missing images do not prevent downloading the invoice.
Select Cancel at any point to close the invoice window. This closes the window, not the order.
Check the result
Open the downloaded PDF and confirm its current items, shipping, taxes or GST, and totals. For an edited order, the invoice uses the current order state rather than the original checkout values. The customer account editor shows the layout only; check the real download with an existing customer order.
If invoice generation fails, select Retry in the invoice window.
