Overview
Product modules decide which products appear in your upsell strategies. Each module uses a different source, such as a specific product, a Shopify collection, recently viewed products, or recommendations from an integration.
You can add more than one module to a strategy. Order Editing combines the results into one product feed and removes duplicates automatically.
How modules work
When you create or edit an upsell strategy, use the Add Product Module section to add modules. Each module runs independently and returns products based on its settings.
Products appear in the order your modules are arranged. If the same product appears in more than one module, customers only see it once.
Module types
Hand-picked modules
Module | What it does |
Single Product | Shows one product you choose. |
Group of Products | Shows a curated group of products you choose. |
Collection | Shows products from a Shopify collection. |
Gift Card | Shows gift card products. |
Recommendation modules
Module | What it does |
Recently Viewed | Shows products the customer viewed before checkout. Not available on the One-Click Upsell. |
Related Products | Shows products related to items in the cart or order, using Shopify Search and Discovery data. |
Complementary Products | Shows products that go well with cart or order items, using Shopify Search and Discovery data. |
Upsell Products from Cart | Shows products based on what is already in the cart or order. |
Nosto Recommendations | Shows recommendations from Nosto. The Nosto integration must be connected. |
Searchspring Recommendations | Shows recommendations from Searchspring. The Searchspring integration must be connected. |
Swish Wishlist | Shows items from a customer's Swish wishlist. This appears only when the Swish integration is enabled. |
Specialist modules
Module | What it does |
Keyword Search | Shows products matching a search term you enter. |
Metafields | Shows products referenced in Shopify metafields. |
Smart Recommendation | Recommends products to help customers reach a free shipping threshold. Only available for the Free Shipping Upsell. |
Subscription Upsell | Offers subscription products with selling plans. |
Mix and Match Products | Lets customers choose multiple variants from a defined product set. |
Single Product Upsell/Downsell | Creates an accept or decline flow for the One-Click Upsell only. |
Page restrictions
Not every module is available on every page. The strategy editor only shows modules that work with your selected placement, plan, and connected integrations.
Module | Restriction |
Smart Recommendation | Only available for the Free Shipping Upsell. |
Recently Viewed | Not available on the One-Click Upsell. |
Swish Wishlist | Not available on the One-Click Upsell and only appears when the Swish integration is enabled. |
Single Product Upsell/Downsell | Only available on the One-Click Upsell. |
Subscription Upsell | Not available on Checkout Page, Free Shipping Upsell, Thank You Page, or Order Status Page placements. |
Mix and Match Products | Not available on the Free Shipping Upsell. |
Upsell Products from Cart | Not available on the Free Shipping Upsell. |
Hidden products
Hidden Products settings apply after modules return products. If a module returns a hidden product, Order Editing skips it and continues with the other available products.
ℹ️ Note: Modules choose products first. Global upsell settings, such as Hidden Products and Disable Upselling, then decide what can actually appear.
FAQ
What happens if a module returns no products?
Order Editing skips that module. If every module returns no products, the strategy follows your Product offer behavior setting.
Can I use the same module more than once?
Yes, for modules that allow multiple instances. The strategy editor shows what is available.
Do Nosto and Searchspring modules need integrations?
Yes. Connect the integration before adding those recommendation modules to a strategy.
Why can't I see Smart Recommendation?
Smart Recommendation is only available when the selected placement includes the Free Shipping Upsell.
Why can't I see Swish Wishlist?
Swish Wishlist only appears when the Swish integration is enabled and the selected placement supports it.
