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Mix and Match Products Module

Use Mix and Match Products when customers should choose multiple variants from one product, such as samples, flavors, shades, or build-a-box offers.

3 min read

The Mix and Match Products module lets customers choose several variants from one product. Each selected variant is added as a separate item.


When to use it

Use Mix and Match Products when the product is designed around variant choice.

  • Build-a-box offers.
  • Choose any 3 samples.
  • Multi-flavour packs.
  • Variant-led bundles where customers should choose their mix.

Before you begin

The selected product must have at least 3 variants. The module requires at least 2 customer picks and supports up to 10 picks, limited by the number of available variants.

Mix and Match Products is not available on the Free Shipping Upsell.


Setup steps

  1. Open the upsell strategy you want to edit.
  2. In the Product modules section, click Add Module.
  3. Select Mix and Match Products.
  4. Click Select a product and choose a product with at least 3 variants.
  5. Set Number of picks. This is how many variants the customer chooses.
  6. Optional: use Restrict Variants to limit which variants can be selected.
  7. Choose the highlighted variant. It is auto-selected as the first pick.
  8. Write Offer Text.
  9. Click Save.

Configuration options

Option

What it controls

Recommended approach

Selected product

The product customers choose variants from.

Use a product designed around variant choice.

Number of picks

How many variants the customer must choose.

Start with 2 or 3 picks for low friction.

Restrict Variants

Which variants can be selected.

Remove options that don't belong in the offer.

Highlighted variant

The first variant selected for the customer.

Pick a popular default that makes the set feel started.


Recommendations

Use simple offer copy that explains the choice. For example, "Choose any 3 flavours" is clearer than a generic product discount.

Setup choice

Recommendation

Number of picks

Use 2 or 3 picks for a low-friction offer.

Variant restrictions

Restrict variants when some options are not suitable for the offer.

Highlighted variant

Choose the most popular or safest default variant.

When this module is a good fit

Mix and Match is best when choice is the offer. It works for samples, flavors, shades, scents, and build-a-box products.

It is not a general bundle builder. If the offer needs different products, use Group of Products instead.

How to reduce decision friction

Keep the number of picks small. Two or three choices are easier to understand than a large custom set.

Restrict variants when some options are out of season, low margin, or not part of the offer.


Troubleshooting

Not enough variants appears

Choose a product with at least 3 variants.

The customer can't choose enough variants

Check the selected variant restrictions. The number of picks can't exceed the number of eligible variants.

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