Set a post-purchase discount
Post-Purchase Discounts let you incentivize customers to add products to their order during the editing window. Set a global discount percentage that applies to all post-purchase upsells, or override that rate on specific products.
- Open the Shopify admin and go to Apps > Order Editing.
- Open App Settings.
- Select the Global settings tab. App Settings opens on Editing blocks.
- Select Post-Purchase Discounts.
Test the discount against your product margin before enabling it for customers.
Global Post-Purchase Discount
The global discount is a single percentage that applies to all products during post-purchase upsells. Drag the Global discount percentage slider, or type an exact percentage such as 7.5% in the box beside it. Any value from 0% to 100% is accepted, to two decimal places.
When set to 0%, no discount is applied and customers pay full price for any products they add. When set to a value like 10%, every product shown during the post-purchase editing experience is offered at 10% off.
You set the global discount to 15%. A customer finishes checkout and decides to add a $40 accessory during the editing window. They pay $34 instead of $40.
Post-Purchase Reporting Code
Set the Post-Purchase Reporting Code used in reports to later find products discounted post-purchase. You do not have to enter this code. A default is registered for you unless you set a custom one. Customers do not enter this code.
Save the page after you change the reporting code so Shopify can register it.
Product-Level Discounts
Set a global discount first, then override it for specific products in the Product-Level Discounts table on the same page. Use this when you want a deeper discount on high-margin items.
- Set Global discount percentage above 0%.
- Find the product in the table.
- Enter a Post-Purchase Discount percentage for that product.
- Select Save.
A product-level percentage applies when it is higher than the global rate. Leave a product at 0% to keep the global rate. The two rates do not stack.
The product list shows each product with its image, name, price (in the customer's localized currency), and a Post-Purchase Discount field. Products with a currency selector let you view prices in different markets.
Best practices
Start with a modest global discount. A 5-10% global discount is a safe starting point. You can increase it later based on conversion data.
Use product-level discounts for high-margin accessories. If you have accessories or add-ons with healthy margins, offer a deeper discount on those to drive add-on purchases without cutting into your core product margins.
Align with your upsell strategy. Match your discount levels to the products you're actively promoting through your upsell placements.
FAQ
Do post-purchase discounts stack with Shopify discount codes?
No. Post-purchase discounts are applied independently by Order Editing. They do not interact with or stack on top of Shopify discount codes the customer used at checkout.
Can I target different customers with different discounts?
Yes. This settings page applies discounts globally. Use upsell strategies to target different customer segments with different discount offers based on conditions like customer tags, order value, or product type.
Does the discount show to the customer before they add the product?
Yes. Customers see the discounted price when browsing products during the post-purchase editing experience. The original price and the discount are both visible.
Test it on an eligible order
Open an existing eligible order, add an eligible product during the editing window, and confirm the advertised price, Shopify discount allocation, final total, and payment amount all agree. Use the same order to review one product with an override and one without it where possible.
