Order Editing Actions in the Shopify Admin
Order Editing usually runs on its own. It opens the editing window, holds orders, and captures payment automatically. Sometimes you'll want to act on a single order yourself. Order Editing adds three actions to the Shopify order page so you can do that.
You'll find them on any order's detail page in your Shopify admin. Open the order, then click More actions to see them.
ℹ️ Note: These are manual actions for one order at a time. You don't need them for normal day-to-day editing, which happens automatically based on your settings.
Re-run Editing Rules
This action re-applies Order Editing's automatic processing to a single order, as if the order had just come in. It re-checks the editing window, any order holds, payment status, your editing rules, and any connected integrations.
Use it when an order looks stuck, or when you change a setting and want an existing order to pick up the new behaviour. For example, you update an editing rule and want it applied to an order that was placed earlier.
To run it, open the order, click More actions, then click Re-run editing rules. Order Editing re-processes the order and adds a re-run tag so you can see the action was taken. You'll see a confirmation once it finishes.
💡 Tip: If you get a message asking you to try again in a moment, Shopify is briefly rate-limiting requests. Wait a few seconds and run it again.
Reverse Unpaid Edits
This action undoes the changes staged on an order and returns it to its original state. Items a customer added are removed, and any outstanding balance from those changes is cleared.
Use it when a customer's edits shouldn't go through. For example, a customer added items but never paid, and you want to roll the order back so it can ship as originally placed.
⚠️ Warning: Despite the name, this reverses every change staged on the order, not only unpaid additions. Use it when you want to undo a customer's edits completely.
To run it, open the order, click More actions, then click Reverse unpaid edits. You'll see a confirmation once the edits are reversed. If it can't complete, you'll be asked to try again or contact Order Editing support.
This is the manual version of the Reverse Unpaid Order Edits setting, which does the same thing automatically after the editing window closes. The button lets you act on one order right away instead of waiting.
Send Order to Warehouse
This action finalizes an order now instead of waiting for the editing window to end. It first clears any unpaid changes, then captures the authorized payment, and finally closes the order to further customer editing so it's ready for fulfillment.
Use it when a customer is done and you want to charge for the order and release it to your warehouse straight away.
To run it, open the order, click More actions, then click Send order to warehouse. You'll see a confirmation once the payment is captured.
ℹ️ Note: Order Editing won't capture payment if the order is cancelled, has a cancellation request, is voided, is on hold, or still has an outstanding balance after unpaid changes are cleared. In those cases nothing is charged and you can handle the order manually.
This is the manual version of payment capture, which captures payment automatically after the editing window. The button captures this order's payment immediately.
FAQ
Do I need to use these actions?
No. Order Editing handles editing windows, holds, and payment capture automatically based on your settings. These actions are manual overrides for handling a single order when you need to.
Where do I find these actions?
Open the order in your Shopify admin, then click More actions on the order detail page. The three Order Editing actions appear in that menu.
What is the re-run tag?
When you re-run editing rules on an order, Order Editing adds a re-run tag to it. This is a marker so you can see the action was taken. It doesn't change how the order is fulfilled.
Can I reverse edits after the order has shipped?
Reversing edits is designed for orders that are still within or just past the editing window. Once an order is fulfilled, handle any changes through your normal Shopify refund and edit tools instead.
