Robin Taylor, Head of Ecommerce at Trailberg added £1 to AOV

We've had around eighty k return on investment since partnering with Order Editor. Hi, I'm Robin. I'm head of trade merchandising, ecommerce and digital operations at the Ross and Azura Brand House. We're Manchester based and we're all about fashion. Our most well known household name brand is Trailberg. It's been around since April twenty three and it's not slowing down. We used to get a quite a large percentage of people asking to edit their orders around five to eight hundred a month and that's been drastically reduced. We rarely get people asking to change their size or change their address now. Literally every single order that's processed through order editing, which is all of them, we get a pound back straight in the pocket through time saving or customers upselling, which is a crazy metric really and one that the boss is particularly happy with. We haven't had to grow our customer service team by a single head since bringing auto editing on where growth has gone forty, fifty percent up versus when you guys joined us last year. And you can very quickly find out whether it's a good idea or a bad idea. You're not playing with one hundred orders a month. Our case alone, you're playing with twelve thousand. And that's now in in July. What's that gonna be in November? That's gonna be thirty, forty thousand orders a month. If you make a pound an order there, you do the maths.